If your product is confirmed to be within the warranty period, please contact us via phone, live chat, or email for assistance. Let us know about your concern about the product and your order number for reference. In some cases, photos or a video that best depicts the issue at hand is needed. These visuals help us with the diagnosis. Should we need to troubleshoot or get more details for the warranty claim, we will be informing you once we have reviewed your request.
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Phone: 1.800.317.0479
Email: support@bikeberry.com