Purchasing Questions

• Can I pay in cash or check?

  Cash or check payments are not available at this time. We accept debit cards, credit cards, PayPal, Apple Pay, Affirm, and Klarna payment plan options upon checkout.

• Can you match the price of a product on another seller’s website?

  Before making a purchase, price match inquiries are handled via email at support@bikeberry.com. BikeBerry reserves the right to review and verify if we are able to meet your request. This applies to the total purchase price which includes shipping, taxes, or other discounts. For a more detailed e...

• Do you have a discount or a promo code to offer for my purchase?

  To get exclusive discounts, we invite you to join our BikeBerry VIP Club. You will see this option in the upper right-hand corner of our homepage under “Join Our VIP Club.” You will then be able to add your email address and subscribe to the pop-up menu at the top of the page. Once you are signed...

• I have a Tax Exemption Certificate. How can I remove the sales tax from my purchase?

  Any tax exemption inquiry should be requested prior to making a purchase. A copy of the Tax Exemption Certificate and the Resale Certificate Form with the Seller's information, purchaser's name, and shipping address matching the order details will be required. It is compulsory that the certificat...

• I’m interested in purchasing a wholesale or bulk order. How can I get a quotation or invoice for my purchase?

  BikeBerry sees to it that we will be able to provide an accurate check on availability, advise alternatives and offer the best price for wholesale or bulk order requests. Please reach out to us via email at support@bikeberry.com for assistance.

• I'm looking for an electric bike and I'm not sure what's the best one. Can you help me?

  In the article below, we broke down everything you need to know about electric bikes so you can choose the best style, size, and power for you and your style of riding. The Electric Bike Buyer's Guide However, we do carry over 200 different bikes from over 20 different manufacturers. We are more...

• What are my monthly payment plan options?

  BikeBerry offers a Flexible Payment Plan with Affirm and Klarna. BikeBerry and Klarna have teamed up to provide 4 interest-free installment* options or longer-term financing. To know more, please visit the following links: Affirm:  https://www.affirm.com/how-it-works Klarna: https://www.bikeberr...