Changes or cancellations to your order must be called in via phone or requested via Live Chat within 1 business hour of your order confirmation. Beyond the allowed timeframe, we are not able to guarantee any alteration requests as our warehouse moves quickly to ship all orders. We’ll do our best to catch it in time but in cases where an order is already on Fulfillment status, this can no longer be modified or removed from processing. For more details on cancellation or changes, please visit https://www.bikeberry.com/pages/shipping-policy.
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